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Frequently Asked Questions



  1. What is the mission of the Office of Reentry?
    The Cuyahoga County Office of Reentry’s mission is to remove the stigma and social burdens that challenge returning citizens by launching and sustaining a reentry movement. Our office will do this by funding and supporting organizations that provide comprehensive services, and supporting and monitoring opportunities needed for a successful reintegration.
     
  2. Where is the Office of Reentry located?
    Cuyahoga County Office of Reentry 
    4261 Fulton Parkway
    Cleveland, OH 44144

  3. Who is considered a client for reentry services?
    The Cuyahoga County Office of Reentry does not provide direct services to the community, instead the Office funds agencies, programs and entities working with individuals in jail, prison, or on community control, probation or parole. These entities generally serve currently incarcerated individuals, individuals under community control sanctions, juveniles, people who were formerly incarcerated and others with a range of judicial backgrounds, including arrests. A client is primarily someone returning to the community after a period of incarceration and is experiencing significant barriers to reintegration, including employment, education, housing or other support services like behavioral health and substance abuse treatment.

  4. What programs and services are available in Cuyahoga County?
    The Cuyahoga County Office of Reentry has partnered with Securus Foundation, an organization committed to modernizing the reentry process, to digitize the Going Home to Stay. The guide was previously published by United Way 2-1-1 but now it is the Exodus Planner (https://exodusplanner.com). The planner is a web-based platform that provides users with the ability to manage mutual client cases and individual life plans. It also has digital, up-to-date and relevant resource, program, and event sharing tools.

  5. How can I obtain legal assistance?
    The Second Chance Legal Clinic, which was created through Second Chance Act funding, will be launched in the beginning of 2020. The clinic will provide free legal advice to returning citizens who struggle with civil issues stemming from their criminal convictions. A Case Western Reserve University School of Law professor will oversee third-year law students providing legal assistance to returning citizens. More information about the clinic will be posted on the Office of Reentry website soon.
     
  6. What is North Star Neighborhood Reentry Resource Center? How can I get in touch with them?
    North Star Neighborhood Reentry Resource Center, or North Star, helps individuals who have been involved in the criminal justice system navigate through barriers to becoming law abiding, contributing members of their families and communities.

    Their services include employment readiness workshops, computer training, GED classes, alcohol and substance abuse classes and support, life skills training, a community clothes closet, benefits assistance, child support modification, vouchers for state IDs and birth certificates and more. A full range of their services are located here.

    North Star
    1855 E. 55th St.
    Cleveland, OH 44103
    (216) 881-5440
    Hours: Monday – Friday, 9 a.m. – 9 p.m. and Saturday 9 a.m. – 1 p.m.
    www.northstarreentry.org


  7.  Are there advantages to employers for hiring returning citizens?
    YES! You may be eligible for a federal tax credit for each returning citizen that you hire. In addition, free bonding is available that would protect you against any claims of negligent hiring. For more information, please visit https://www.irs.gov/businesses/small-businesses-self-employed/work-opportunity-tax-credit.